Last updated: 03/05/2016
The Company New Vision Distributors (“us”, “we”, or “our”) operates http://newvisiondistributors.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we think that may be useful to you. We will never share or sell your information to any third party.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Online Store Policy
Return, Refund and Shipping Policy
With Proof of Purchase
- If the product you have purchased from New Vision Distributors Ltd is faulty, damaged, inedible or defective, we will happily refund the purchase price using your original payment method or exchange the product.
- New Vision Distributors Ltd reserves the right to have the product assessed for acceptable quality prior to providing you with a suitable remedy.
- To make a claim under our Returns Policy, you must provide us with a valid receipt and notify us within 24 hours of receiving the item. The staff member handling your request will advise if you need to return the item back to the store. Any cost incurred by you in bringing the item back to the store, will be borne by you.
If you have changed your mind
Unfortunately, we cannot refund or exchange for a change of mind on:
- In addition to claims for faulty or defective products, we will happily provide a refund using your original payment method or exchange for Zon Teasan where you have changed your mind, provided you return the product to us unopened, in its original packaging and with a valid receipt within 24 hours of receiving the item.
Without Proof of Purchase
New Vision Distributors Ltd reserves the right to deny a refund or an exchange without proof of purchase.
Thank you for visiting and shopping at New Vision Distributors Ltd. Following are the terms and conditions that constitute our shopping policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Estimated Delivery Time: 7-10 business days
Shipment Cost: Free